Last Updated: May 2026

Welcome to Lanka Paradise Tours. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any booking or using our services.

1. General

Lanka Paradise Tours provides tour packages, transport services, and travel-related services within Sri Lanka. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Bookings & Payments

• All bookings are subject to availability.
• A deposit or full payment may be required to confirm your booking.
• Payment methods and payment terms will be communicated during the booking process.
• Prices may vary depending on travel dates, availability, and customization requests.

3. Cancellations & Refunds

• Cancellation requests must be made in writing via email or WhatsApp.
• Refund eligibility depends on the timing of cancellation and services already arranged.
• Certain bookings such as hotels, train tickets, safaris, or third-party services may be non-refundable.
• Lanka Paradise Tours reserves the right to deduct any applicable cancellation or service charges.

4. Travel Responsibilities

Clients are responsible for:

• Providing accurate personal and travel information
• Ensuring passports, visas, and travel documents are valid
• Arriving on time for pickups, tours, and activities
• Following local laws and regulations during the trip

Lanka Paradise Tours is not responsible for delays, losses, or additional expenses caused by incomplete documentation or missed departures.

5. Changes to Itineraries

Tour itineraries may occasionally change due to:

• Weather conditions
• Road closures or traffic
• Government regulations
• Safety concerns
• Availability of attractions or activities

In such situations, we will do our best to provide suitable alternatives.

6. Transport & Safety

We provide private transport services with experienced drivers. While we prioritize safety and comfort, clients are expected to follow driver instructions and safety guidelines throughout the journey.

Lanka Paradise Tours is not responsible for:

• Personal injuries caused by negligence
• Loss or damage to personal belongings
• Delays caused by unforeseen circumstances

7. Third-Party Services

Some services such as hotels, safari operators, train services, and attraction tickets are provided by third parties. Lanka Paradise Tours is not liable for issues, delays, cancellations, or service quality related to third-party providers.

8. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to damage, hack, or disrupt the website
• Copy or reproduce website content without permission

All website content, including text, images, logos, and branding, belongs to Lanka Paradise Tours unless otherwise stated.

9. Limitation of Liability

Lanka Paradise Tours will not be held liable for:

• Natural disasters or weather-related disruptions
• Accidents, injuries, or illness during travel
• Delays caused by transport providers or authorities
• Loss of valuables or personal belongings

Travelers are encouraged to obtain travel insurance before visiting Sri Lanka.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in the Privacy Policy.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Lanka Paradise Tours
📧 [email protected]
📞 +94 71 329 7847
📍 Nuwara Eliya, Sri Lanka